Kafunda Wines (“we”, “our”, “us”) operates the Kafunda Wines website and mobile application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
a) Personal Information
We may collect the following personal information when you use our Service:
Full name
Email address
Phone number
Delivery address
Payment-related information (processed securely by third-party payment providers)
We do not store full credit/debit card details on our servers.
b) Usage Data
We may collect information automatically, including:
Device type and operating system
App version
IP address
Pages viewed and actions taken in the app or website
This data helps us improve performance and user experience.
c) Location Data
If you allow it, we may collect approximate location data to:
Show available products in your area
Improve delivery services
You can disable location access at any time through your device settings.
How We Use Your Information
We use your information to:
Process and deliver orders
Communicate order updates and support messages
Improve our products and services
Comply with legal obligations
Prevent fraud and misuse
Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
Payment processors (to complete transactions)
Delivery partners (to deliver orders)
Analytics providers (to improve app performance)
Legal authorities, if required by law
All third parties are required to protect your data.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Children’s Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us immediately.
Your Rights
You have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent for data processing
To exercise these rights, contact us using the details below.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, contact us:
